Resion products are distributed worldwide through our partner network, agents and distributors. Don’t hesitate to contact us at Reison to learn more about it your local representative.
If you have questions regarding distribution, our products or other questions,
please contact us here:
info@reison.se
+46 (0) 220 433 99
If you would like to receive a quote from us or want to place an order, please contact us here:
order@reison.se
+46 (0) 220 433 99
If you have questions regarding spare parts, service or repairs, please contact us here:
service@reison.se
+46 (0) 220 433 99
+46 (0)70 619 81 51
For questions about invoices, contact us here:
invoice@reison.se
+46 (0) 220 433 99
If you have questions related to quality, documentation, deviations etc,
contact us here:
Below you will find frequently asked questions and answers. If you don’t find an answer to your specific question please contact our customer support whom will assist you.
Reison payment terms are 30 days net unless otherwise have been agreed in writing. We may apply cash in advance for new customers.
Reison use DB Schenker as freight forwarder for its shipments. If you would like to use a different currier, please contact our customer support.
The freight cost depends on volume and weight of your specific order. If you would like to know your freight cost in advance please contact our customer support.
We at Reison have the ambition to deliver your order the day after we receive it unless otherwise have been agreed. Regretfully we are unable to take responsibility for a shipment after it’s been collected by the freight forwarder.
Our freight forwarder normally delivers 3-4 days after pick-up within Europe.
We try to stock all essential spare parts in order to be able to deliver it the same day, or the day after the order was received. This to minimize potential down-time in the hospitals.
Please don’t hesitate to contact our customer support if there is an emergency.
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